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CollegeEssay.net: FAQ

Ordering

  • How to hire a writer?

To hire a writer at CollegeEssay.net you need to visit Order Page and complete the form. Submit your request, make a payment and we will find a relevant writer to work on your paper.

  • What information do I need to provide?

First of all, you should include the basic information about your paper, which includes the work type, number of pages, formatting style, deadline, and other details. Then be sure to leave a comment for your helper if there are any special instructions to follow. Secondly, you are welcome to upload various files, guides, and study materials that may help your writer provide a type of work you need. Move to the next stage of order placement and leave your contact information to let us write you a message or give you a call in a case of need.

  • How can I pay for my order?

Use your credit card to make a safe and fast payment. We accept Visa, MasterCard, Discover and American Express.

Services

  • Can I pay later?

Unfortunately, you cannot. Your writer will start working on the paper only when your payment is done.

  • Who will write my order?

We will assign a writer with a relevant degree and sphere of proficiency to work on your order. In general, all of our experts are English-speakers with Bachelor, Master’s and PhD degrees.

  • Can you complete an online test for me?

If you need a test to be done, make sure to copy the questions/instructions, paste them in a .doc file and upload the file along with your order. Our writers are not allowed to login and complete assignments online instead of you.

  • Is it safe to use your website?

We guarantee that your personal and payment data are confidential. We don’t disclose it to anyone, so there is no chance that someone will ever find out that you have ordered content from us.

Delivery

  • How much time do you need to complete my paper?

It depends on your deadline. We will do your assignment within the timeframe you can afford. On-time delivery is guaranteed.

  • What is a preview version of a paper?

The preview version is a complete paper that will be delivered to you in a form of image. You will get an access to it via your control panel. If the draft seems satisfying to you, please confirm and download it to your computer. If not – place it on the revision status and explain what exactly is wrong. If this is our fault, we will fix it for free. Mind that you can request a revision after you confirm the order as well. In general, our customers have fourteen days of free revisions, so you can enjoy this option for a pretty long period. Please remember that if your revision instructions contradict the initial recommendations, we won’t be able to provide free amendments.

  • What if you miss the deadline?

If something like this happens, please contact our Customer Support Department and explain the situation. In case this was writer’s fault, you will receive a refund. In case this was customer’s fault – a new deadline will be established. However, you don’t need to worry about that, because 99,9% of our papers are delivered without delays.